COVID-19

COVID-19 AND THE H.E.S.

YOUR SAFETY IS OUR PRIORITY

As our programs reopen health and safety are the H.E.S.’s top priority. To ensure that all members, participants, and visitors remain healthy, the following COVID-19 guidelines have been added to our policies.

COVID-19 PROTOCOL

H.E.S. COVID-19 Self-Certification must be completed on the day of your reservation prior to entrance into the building and each subsequent day members visit the H.E.S. facilities.
All individuals must complete and sign a one-time assumption of risk and liability waiver. This document is Included in online registration that must be completed prior to participation. Members MUST log into their H.E.S. account to review and sign the assumption of risk waiver and the updated financial guidelines.
Individuals are required to wear face coverings at all times and adhere to activity-appropriate physical distancing.
Temperatures will be checked upon entry to the building. In the instance that an individual’s temperature is equal to or greater than 100.4 they will not be allowed to enter the building, as outlined by the CDC.
Upon entering and exiting the building all individuals are required to utilize hand sanitizer.
Participants will be required to bring their own equipment, caps, goggles, towels, etc.
FACE COVERINGS ARE REQUIRED WITHIN THE BUILDING, LOCKER ROOMS, AND ON THE POOL DECK AT ALL TIMES.

FOR YOUTH SPORTS AND FITNESS PROGRAMS ONLY

ONE parent/guardian may accompany participants – under the age of 17.
ALL parents/guardians must remain on the bleaches, in designated seating areas, for the duration of their child’s program.
Seating areas have been designed to ensure and accommodate proper physical distancing.
Interaction with children during activities is prohibited.
Participants will be divided into assigned groups, in which they will remain for the duration of the class.
Each group will have designated equipment unique to them.

FOR FITNESS MEMBERS ONLY

Reservations are required for all gym and fitness activities.
Reservations are available for online booking, click here to reserve your time today. Members are also welcome to call 718.241.3000 for reservation assistance.
Members are required to bring their own gym activity equipment, including but not limited to racquets, paddles, and basketballs.
Until further notice locker room access will not be available for individuals utilizing the gym facilities.

FOR POOL USE

Participants are required to wear face coverings at all times while on deck. Face coverings may only be removed when entering the water.
Designated areas will be marked on the bleachers to place personal items.
Equipment will not be available for use. We strongly encourage you to bring any equipment you may require. B
The pool is divided into 3 sections for members to use:
- Aquacise/Therapeutic
- Novice/Intermediate lap swimming
- Intermediate/advance lap swimming
The sauna will remain closed until further notice.

SHOWER USE

Designated showers will be available for use.
All must shower prior to entering the pool.
A sign will be placed by each shower stating, “This shower has been cleaned and sanitized” and “I am finished with the shower and it is ready for cleaning”.
When done using the shower simply flip the sign to ensure the H.E.S. maintenance team can appropriately clean and sanitized.
Showers will be cleaned and sanitized in between use.
There will be a five-minute time limit for shower use to allow for cleaning and disinfecting.

LOCKER ROOM USE

Members are required to wear face coverings at all times.
To minimize locker room time, please arrive dressed for swimming.
Specific lockers are marked as available for use in each locker room, members must only use those marked for use to ensure physical distancing.
Hand sanitizing stations and wipes are available and strongly encouraged for use throughout the locker room.
Locker rooms will be cleaned regularly throughout the day by H.E.S. maintenance staff.
Locker rooms are currently only available for those members utilizing the pool area.

*PLEASE NOTE THAT ALL TIMES AND SCHEDULES ARE SUBJECT TO CHANGE. AS WE ARE ENTERING THE BEGINNING STAGES OF REOPENING, WE ARE FOLLOWING THE GUIDELINES SET FORTH BY THE STATE OF NEW YORK AND CDC.

**PLEASE BE ADVISED THAT RESERVATIONS AND SCHEDULES ARE SUBJECT TO CHANGE.

THE H.E.S. AND THE NYC TEST AND TRACE CORPS

What is the NYC Test & Trace Corps?

A public health initiative fighting COVID-19. Through FREE resources and action, the NYC Test & Trace Corps aims to contain the COVID-19 outbreak and protect our city. Officially launched on June 1, 2020, the NYC Test & Trace Corps is a group of doctors, public health professionals, and community advocates working to fight COVID-19 so that we all can get back to school and work, and help New York City reopen safely.

The work of the Corps is led by NYC Health + Hospitals in close collaboration with the Department of Health and Mental Hygiene and other city agencies.

What is the goal of the Test & Trace Corps?

The Corps aims to keep New Yorkers safe by reducing the spread of the virus and helping those with confirmedCOVID-19 disease separate safely from others and protect their loved ones. There are three key components of the work of the Corps:

Test
FREE, confidential, and safe COVID-19 testing is available to all New Yorkers at hundreds of testing sites across the City. The Corps aims to test 50,000 people per day by August 1.

Trace
Tracing’s goal is to identify people who may have been exposed to the disease through close contact and help them find the best place to safely separate from others. With the help of thousands of trained public
health professionals called Contact Tracers, this effort will provide support to New Yorkers who test positive for COVID-19.

Take Care
Contact Tracers will make sure that everyone who tests positive for COVID-19 and their close contacts have the resources needed to safely separate in a hotel, free of charge or at home. Hotels will have24/7 monitoring by skilled nurses and clinicians, wireless internet access, all meals provided, access to mental health and wellness services, and free unlimited local phone calls to stay connected to loved ones. For New Yorkers that choose to safely separate at home, the Take Care team will help them with access to food and medication delivery.

TESTING

Who can get tested?
All New Yorkers can get FREE COVID-19 diagnostic testing and antibody testing. All New Yorkers should get the COVID-19 diagnostic test, even if they have symptoms.

Where can New Yorkers get tested?
There are hundreds of testing sites across the city, including at more than 30 NYC Health + Hospitals locations, at CityMD clinics, near NYCHA residences, at parks and recreational centers, and through mobile testing vans. To find a testing site near you, visit nyc.gov/covidtest, or call 311.

Should people get tested more than once?
Repeat testing should be considered if your previous test was negative and you:

now have symptoms of COVID-19 such as shortness of breath, cough, fever, or loss of taste or smell
have spent time in large crowds
had contact with someone you think may have COVID-19
live or work in a congregate setting such as a nursing home or shelter
are going to spend time with someone with a high-risk of serious illness (for example if you are going to visit a relative who is more than 65 years old or who has certain medical conditions that put them at risk like cancer)

Will I need to pay for my test?

No, many testing sites offer FREE COVID-19 tests. You do not need insurance to get a free COVID-19 test or an antibody test at any NYC Health + Hospitals location. If you have insurance, it is important to share your insurance
information so that the insurer can be billed. However, you will not need to pay any co-pay or co-insurance.

When and how will I receive my test results?
Your test results will be available within 3-5 days. While you are awaiting test results, it is important that you separate safely at home or in a hotel if you are experiencing COVID-19 symptoms or believe you may have been exposed to COVID-19.

TRACING

What is tracing?

Tracing also called contact tracing, involves finding people who tested positive or were exposed to COVID-19 and asking them to safely separate from other people until they can no longer spread the virus.

What is the role of a Contact Tracer?

Contact Tracers call people who test positive or have been exposed to COVID-19. A Contact Tracer will:

Ask how you are feeling.
Ask if you need services and support to help you stay healthy and avoid spreading COVID-19.
Explain how long you need to stay inside and away from other people.
Ask questions to figure out how you may have been infected if you have tested positive.
Ask for names and contact information of people you had close contact with while you could have spread the virus to others if you have tested positive.

A Contact Tracer may also visit you in person to check on your wellbeing. They will show you their identification to prove they are a Contact Tracer.

How does the NYC Test & Trace Corps get people’s information?

If you were diagnosed with COVID-19, the NYC Test & Trace Corps received your information from the NYC Health Department. New York State law and the New York City Health Code require laboratories to send positive test results to the NYC Health Department. The NYC Health Department securely shared your information with the NYC
Test & Trace Corps in compliance with privacy laws that allow this type of information to be used to protect public health and stop the spread of disease.

If you were exposed to COVID-19, the NYC Test & Trace Corps received your information because someone with COVID-19 told a Contact Tracer that you were in close contact with them. A Contact Tracer cannot tell you who told them you were a close contact.

How can New Yorkers know if the person calling is a Contact Tracer with the NYC Test & Trace Corps?

The NYC Test & Trace Corps Contact Tracers are working to call everyone who tested positive for or was exposed to, the virus that causes COVID-19. Please answer the phone if you get a call from:

NYC Test+Trace
a phone number beginning with 212-540-XXXX or 212-242-XXXX.

A contact tracer will NEVER:

ask for your name – they will know it when they call you
ask for your Social Security number
ask for any private financial information
ask for credit card information
ask to take control of or download software to your phone, tablet, or computer

A Contact Tracer may also visit you at home, especially if they can’t reach you by phone. They will show you their identification to prove they are a Contact Tracer.

What is “close contact” with someone who tested positive for COVID-19?

Close contact is defined as:

Living with someone who tested positive for COVID-19.
Kissing or having sex with someone who tested positive for COVID-19.
Providing care in the home of someone who tested positive for COVID-19.
Spending 10 minutes or more within six feet of someone who tested positive for COVID-19.

TAKING CARE

What type of assistance will New Yorkers receive when isolating at home?

All New Yorkers who are safely separating at home and monitoring their health status will get daily check-in calls or text messages from a Contact Tracer who may also conduct in-person visits to check on their wellbeing. The NYC Test & Trace Corps will also provide access to meals and medications.

How can New Yorkers access a free hotel room to safely isolate if they have tested positive for COVID-19?

You may be eligible for a free hotel stay of up to 14 days if you do not have a place to safely separate to protect your loved ones. To learn more, call 1-844-NYC-4NYC or 1-844-692-4692.

What services are available in a hotel?

New Yorker who choose to safely separate in a hotel will have access to free transportation and 24/7 support by skilled nurses and clinicians, free meals, access to mental health and wellness services, wireless internet access, cable television, air conditioning, and free unlimited local phone calls to stay connected to loved ones.

How can providers refer patients to hotels?

Any doctor, nurse, or physician assistant across the City can email CommCareCP@nychhc.org to refer a patient to a hotel room. If you don’t have a doctor, you can call 1-844-NYC-4NYC (1-844-692-4692), the City’s COVID hotline, to speak with someone who can help you make a reservation.

Track and Trace Download

Download all of the information provided above

CLICK HERE

COVID-19 INFORMATION FROM THE CDC

The H.E.S. Staff is hard at work abiding by all CDC, NYS, and NYC regulations as they relate to COVID-19, re-opening, and programming.

Make sure to check back regularly for specific program updated.

In the meantime, please watch the compilation of CDC published videos below to help keep you and your loved ones informed and safe during COVID-19.

We thank you for your continued support, as always if you are in need of services, do not hesitate to reach out. Where there is a need, we stand ready to serve.

COVID-19 SELF-CERTIFICATION FORMS

REQUIRED DAILY FOR PROGRAM PARTICIPANTS

Please review the list of COVID-19 self-certification forms as required by the H.E.S.

Prior to entering the H.E.S. building, you will be required to submit the program-specific self-certification.

If you have any questions, please contact the department director or our front desk staff at 718.241.3000.

SPORTS, FITNESS AND AQUATICS RESERVATIONS

THE H.E.S. IS OPEN!

The gym and pool will operate RESERVED APPOINTMENT ONLY for current and new H.E.S. fitness members.

Not yet a member?

CLICK HERE to learn more and register!

CLICK HERE to purchase your guest pass and give the H.E.S. a try today!

CLICK HERE to reserve your activity time

COVID-19 PROTOCOL

H.E.S. COVID-19 Self-Certification must be completed on the day of your reservation prior to entrance into the building and each subsequent day members visit the H.E.S. facilities.
All individuals must complete and sign a one-time assumption of risk and liability waiver. This document is Included in online registration that must be completed prior to participation. Members MUST log into their H.E.S. account to review and sign the assumption of risk waiver and the updated financial guidelines.
Individuals are required to wear face coverings at all times and adhere to activity-appropriate physical distancing.
Temperatures will be checked upon entry to the building. In the instance that an individual’s temperature is equal to or greater than 100.4 they will not be allowed to enter the building, as outlined by the CDC.
Upon entering and exiting the building all individuals are required to utilize hand sanitizer.
Participants will be required to bring their own equipment, caps, goggles, towels, etc.
FACE COVERINGS ARE REQUIRED WITHIN THE BUILDING, LOCKER ROOMS, AND ON THE POOL DECK AT ALL TIMES.

FOR YOUTH SPORTS AND FITNESS PROGRAMS

ONE parent/guardian may accompany participants – under the age of 17.
ALL parents/guardians must remain on the bleaches, in designated seating areas, for the duration of their child’s program.
Seating areas have been designed to ensure and accommodate proper physical distancing.
Interaction with children during activities is prohibited.
Participants will be divided into assigned groups, in which they will remain for the duration of the class.
Each group will have designated equipment unique to them.

FOR FITNESS MEMBERS ONLY

Reservations are required for all gym and fitness activities.
Reservations are available for online booking, click here to reserve your time today. Members are also welcome to call 718.241.3000 for reservation assistance.
Members are required to bring their own gym activity equipment, including but not limited to racquets, paddles, and basketballs.
Until further notice lockerroom access will not be available for individuals utilizing the gym facilities.

FOR POOL USE

Participants are required to wear face coverings at all times while on deck. Face coverings may only be removed when entering the water.
Designated areas will be marked on the bleachers to place personal items.
Equipment will not be available for use. We strongly encourage you to bring any equipment you may require. B
The pool is divided into 3 sections for members to use:
- Aquacise/Therapeutic
- Novice/Intermediate lap swimming
- Intermediate/advance lap swimming
The sauna will remain closed until further notice.

SHOWER USE

Designated showers will be available for use.
All must shower prior to entering the pool.
A sign will be placed by each shower stating, “This shower has been cleaned and sanitized” and “I am finished with the shower and it is ready for cleaning”.
When done using the shower simply flip the sign to ensure the H.E.S. maintenance team can appropriately clean and sanitized.
Showers will be cleaned and sanitized in between use.
There will be a five-minute time limit for shower use to allow for cleaning and disinfecting.

LOCKER ROOM USE

Members are required to wear face coverings at all times.
To minimize locker room time, please arrive dressed for swimming.
Specific lockers are marked as available for use in each locker room, members must only use those marked for use to ensure physical distancing.
Hand sanitizing stations and wipes are available and strongly encouraged for use throughout the locker room.
Locker rooms will be cleaned regularly throughout the day by H.E.S. maintenance staff.
Locker rooms are currently only available for those members utilizing the pool area.

*PLEASE NOTE THAT ALL TIMES AND SCHEDULES ARE SUBJECT TO CHANGE. AS WE ARE ENTERING THE BEGINNING STAGES OF REOPENING, WE ARE FOLLOWING THE GUIDELINES SET FORTH BY THE STATE OF NEW YORK AND CDC.

**PLEASE BE ADVISED THAT RESERVATIONS AND SCHEDULES ARE SUBJECT TO CHANGE.

Want more information about Sports and Fitness Reservations at the H.E.S. please contact Vlad Frenkel at 718.241.3000 ext. 140 or vlad@thehes.org.

Need assistance reserving a time? Contact the H.E.S. front desk staff at your convenience by calling us at 718.241.3000.

COMMUNITY RESOURCES SHARED BY THE H.E.S.

BELOW PLEASE FIND A VARIETY OF INFORMATION FOR YOU AND YOUR FAMILIES.

The H.E.S. has compiled a variety of NYC community resources for you and your family during COVID-19 beyond. These pieces will be updated regularly as new information and programs become available for residents. Please check back regularly to ensure you are up to date.

GENERAL RESOURCES FROM NEW YORK

COIVD-19 Data. NYC Health weekly updates.

New York City Announces Tenant Resource Portal. Visit the city’s first-ever online resource to help residential renters access free resources from the City to help prevent evictions and keep tenants stably housed. The portal is available in English and Spanish and provides Google Translate in all other languages. This portal brings together resources from multiple City agencies, City-funded nonprofit legal service organizations, and Community Based Organizations, to better improve and streamline how tenants can learn about the options that may be available to them. Click here to read the official press NYC press release.

FREE COVID-19 testing is here for ALL New York City residents. Find a test site near you at http://nyc.gov/covidtest.

The Test & Trace Corps is making sure anyone with COVID-19 has the resources they need to recover including hotel rooms and deliveries. Hit accept if you see a call from ‘NYC Test & Trace’ or number starting with ‘(212)-540-****’ or ‘(212)-242-****.’

From the beginning, the COVID-19 fight keeps coming back to one thing: TESTING. It’s simple, fast, and FREE. Find a test site near you at http://nyc.gov/covidtest.

Efforts to harass, intimidate, or discriminate against Black New Yorkers will not be tolerated. If you or someone you know has been discriminated against or harassed because of their race, color, or national origin, call 212-416-0197. Learn more at https://www1.nyc.gov/site/cchr/media/while-black-nyc.page

As NYC prepares for Phase Two, #KnowYourRights as a worker, and that you have these rights, regardless of your immigration status, including paid safe and sick leave under the New York City law. Learn more: http://nyc.gov/immigrants/coronavirus

While you may be excited that the city has begun to reopen, it may also be stressful. If you’re feeling anxious or overwhelmed, NYCWell is here to help. Call 1-888-NYC-WELL, Text “WELL” to 65173 or Chat online: http://nyc.gov/nycwell

Help us beat back COVID-19! FREE face coverings. If you go out, wear a face-covering outside and practice social distancing. We’re handing out 7.5 million free face coverings across the five boroughs, in places like Flushing Meadows Park. To learn more visit http://nyc.gov/facecoverings

Immigrant New Yorkers: Seek care without fear: The use of health services related to COVID19 will NOT be considered under the Public Charge Rule and will NOT impact your ability to apply for a green card or citizenship. More info http://NYC.gov/PublicCharge

NYC will help and support any New Yorker facing an illegal eviction, regardless of immigration status. Call 311 for free legal services. We’ve got your back

NYC LGBTQ COVID guide. This mobile-accessible website contains nearly 100 listings of LGBTQ+ affirming services still available citywide, including food programs, legal services, health resources & more. Check it out: nyc.gov/lgbtqcovid

ILLEGAL for stores to overcharge you: If you think a store excessively increased the price of items needed to prevent or limit the spread of or treat COVID19 you can file a complaint at http://on.nyc.gov/overcharge or call 311 and say “Overcharge.”

Stop the spread of misinformation about COVID19 and stand against stigma: If you have been harassed or discriminated against due to race, national origin, age, or disability, contact NYC Commission on Human Rights by calling 311. Call 911 if you are a victim of or witness a hate crime. For more information head to http://nyc.gov/stopcovidhate

Juneteenth is now an official City and School holiday in New York City.

NYC Department of Parks and Recreation announced the Juneteenth Grove at Brooklyn’s Cadman Park Plaza. The 19 new trees in this grove symbolize life; and their roots reflect the Black community’s connection to this nation.

JOB, SCHOLARSHIPS AND FINANCIAL SERVICES

#GetFoodNYC Food Delivery Service
The City of New York is hiring licensed TLC drivers to deliver food to New Yorkers in need during the COVID-19 crisis.
- $15/hour, plus a $5/hour mileage reimbursement.
- Sign-up by visiting http://nyc.gov/DeliveryTLC
COVID-19 Jobs
Student Loan Debt Tips During COVID-19

MENTAL AND PHYSICAL HEALTH RESOURCES

FREE Linkedin Learning Classes

FOOD PANTRY

APPOINTMENT REQUIRED

Monday – Thursday | 9:00 A.M. – 2:00 P.M.

The Hebrew Educational Society is proud to provide Food Pantry services to the Brooklyn community; ALL are welcome

The H.E.S. Food Pantry operates by appointment only and ID is required for pick-up.

Appointments can be reserved online from the comfort of your own home (by clicking on book appointment below) by or by phone, simply give us a call at 718.241.3000 ext 4.

In partnership with Met Council, all meals provided are Kosher certified.

SNAP

SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM

Apply for SNAP – Supplemental Nutrition Assistance Program – and find other food resources in your neighborhood without leaving the comfort of your couch.

Reach out to Basil Francis our local Met Council NOEP coordinator at 347-880-2922 or via email bfrancis@metcouncil.org.

He can help you find out if you could be eligible for the SNAP program.

Need assistance reserving your monthly pantry pick-up? Contact the H.E.S. front desk at your convenience by calling us at 718.241.3000.

COVID-19

COVID-19

COVID-19 AND THE H.E.S.

YOUR SAFETY IS OUR PRIORITY

As our programs reopen health and safety are the H.E.S.’s top priority. To ensure that all members, participants, and visitors remain healthy, the following COVID-19 guidelines have been added to our policies.

COVID-19 PROTOCOL

H.E.S. COVID-19 Self-Certification must be completed on the day of your reservation prior to entrance into the building and each subsequent day members visit the H.E.S. facilities.

Individuals are required to wear face coverings at all times and adhere to activity-appropriate physical distancing.

Temperatures will be checked upon entry to the building. In the instance that an individual’s temperature is equal to or greater than 100.4 they will not be allowed to enter the building, as outlined by the CDC.

Upon entering and exiting the building all individuals are required to utilize hand sanitizer.

Participants will be required to bring their own equipment, caps, goggles, towels, etc.

FACE COVERINGS ARE REQUIRED WITHIN THE BUILDING, LOCKER ROOMS, AND ON THE POOL DECK AT ALL TIMES.

FOR YOUTH SPORTS AND FITNESS PROGRAMS ONLY

ONE parent/guardian may accompany participants – under the age of 17.

ALL parents/guardians must remain on the bleaches, in designated seating areas, for the duration of their child’s program.

Seating areas have been designed to ensure and accommodate proper physical distancing.

Interaction with children during activities is prohibited.

Participants will be divided into assigned groups, in which they will remain for the duration of the class.

Each group will have designated equipment unique to them.

FOR FITNESS MEMBERS ONLY

Reservations are required for all gym and fitness activities.

Reservations are available for online booking, click here to reserve your time today. Members are also welcome to call 718.241.3000 for reservation assistance.

Members are required to bring their own gym activity equipment, including but not limited to racquets, paddles, and basketballs.

Until further notice locker room access will not be available for individuals utilizing the gym facilities.

FOR POOL USE

Participants are required to wear face coverings at all times while on deck. Face coverings may only be removed when entering the water.

Designated areas will be marked on the bleachers to place personal items. Equipment will not be available for use. We strongly encourage you to bring any equipment you may require. B

The pool is divided into 3 sections for members to use:

Aquacise/Therapeutic

Novice/Intermediate lap swimming

Intermediate/advance lap swimming

The sauna will remain closed until further notice.

SHOWER USE

Designated showers will be available for use.

All must shower prior to entering the pool.

A sign will be placed by each shower stating, “This shower has been cleaned and sanitized” and “I am finished with the shower and it is ready for cleaning”.

When done using the shower simply flip the sign to ensure the H.E.S. maintenance team can appropriately clean and sanitized.

Showers will be cleaned and sanitized in between use.

There will be a five-minute time limit for shower use to allow for cleaning and disinfecting.

LOCKER ROOM USE

Members are required to wear face coverings at all times.

To minimize locker room time, please arrive dressed for swimming.

Specific lockers are marked as available for use in each locker room, members must only use those marked for use to ensure physical distancing.

Hand sanitizing stations and wipes are available and strongly encouraged for use throughout the locker room.

Locker rooms will be cleaned regularly throughout the day by H.E.S. maintenance staff.

Locker rooms are currently only available for those members utilizing the pool area.

*PLEASE NOTE THAT ALL TIMES AND SCHEDULES ARE SUBJECT TO CHANGE. AS WE ARE ENTERING THE BEGINNING STAGES OF REOPENING, WE ARE FOLLOWING THE GUIDELINES SET FORTH BY THE STATE OF NEW YORK AND CDC. **PLEASE BE ADVISED THAT RESERVATIONS AND SCHEDULES ARE SUBJECT TO CHANGE.

THE H.E.S. AND THE NYC TEST AND TRACE CORPS

What is the NYC Test & Trace Corps?

The work of the Corps is led by NYC Health + Hospitals in close collaboration with the Department of Health and Mental Hygiene and other city agencies.

What is the goal of the Test & Trace Corps?

The Corps aims to keep New Yorkers safe by reducing the spread of the virus and helping those with confirmedCOVID-19 disease separate safely from others and protect their loved ones. There are three key components of the work of the Corps:

Test FREE, confidential, and safe COVID-19 testing is available to all New Yorkers at hundreds of testing sites across the City. The Corps aims to test 50,000 people per day by August 1.

TESTING

Who can get tested? All New Yorkers can get FREE COVID-19 diagnostic testing and antibody testing. All New Yorkers should get the COVID-19 diagnostic test, even if they have symptoms.

Should people get tested more than once? Repeat testing should be considered if your previous test was negative and you:

Will I need to pay for my test?

When and how will I receive my test results? Your test results will be available within 3-5 days. While you are awaiting test results, it is important that you separate safely at home or in a hotel if you are experiencing COVID-19 symptoms or believe you may have been exposed to COVID-19.

TRACING

What is tracing?

Tracing also called contact tracing, involves finding people who tested positive or were exposed to COVID-19 and asking them to safely separate from other people until they can no longer spread the virus.

What is the role of a Contact Tracer?

Contact Tracers call people who test positive or have been exposed to COVID-19. A Contact Tracer will:

A Contact Tracer may also visit you in person to check on your wellbeing. They will show you their identification to prove they are a Contact Tracer.

How does the NYC Test & Trace Corps get people’s information?

If you were exposed to COVID-19, the NYC Test & Trace Corps received your information because someone with COVID-19 told a Contact Tracer that you were in close contact with them. A Contact Tracer cannot tell you who told them you were a close contact.

How can New Yorkers know if the person calling is a Contact Tracer with the NYC Test & Trace Corps?

The NYC Test & Trace Corps Contact Tracers are working to call everyone who tested positive for or was exposed to, the virus that causes COVID-19. Please answer the phone if you get a call from:

A contact tracer will NEVER:

A Contact Tracer may also visit you at home, especially if they can’t reach you by phone. They will show you their identification to prove they are a Contact Tracer.

What is “close contact” with someone who tested positive for COVID-19?

Close contact is defined as:

TAKING CARE

What type of assistance will New Yorkers receive when isolating at home?

All New Yorkers who are safely separating at home and monitoring their health status will get daily check-in calls or text messages from a Contact Tracer who may also conduct in-person visits to check on their wellbeing. The NYC Test & Trace Corps will also provide access to meals and medications.

How can New Yorkers access a free hotel room to safely isolate if they have tested positive for COVID-19?

You may be eligible for a free hotel stay of up to 14 days if you do not have a place to safely separate to protect your loved ones. To learn more, call 1-844-NYC-4NYC or 1-844-692-4692.

What services are available in a hotel?

How can providers refer patients to hotels?

Any doctor, nurse, or physician assistant across the City can email CommCareCP@nychhc.org to refer a patient to a hotel room. If you don’t have a doctor, you can call 1-844-NYC-4NYC (1-844-692-4692), the City’s COVID hotline, to speak with someone who can help you make a reservation.

Designated areas will be marked on the bleachers to place personal items.
Equipment will not be available for use. We strongly encourage you to bring any equipment you may require. B

*PLEASE NOTE THAT ALL TIMES AND SCHEDULES ARE SUBJECT TO CHANGE. AS WE ARE ENTERING THE BEGINNING STAGES OF REOPENING, WE ARE FOLLOWING THE GUIDELINES SET FORTH BY THE STATE OF NEW YORK AND CDC.

**PLEASE BE ADVISED THAT RESERVATIONS AND SCHEDULES ARE SUBJECT TO CHANGE.

Test
FREE, confidential, and safe COVID-19 testing is available to all New Yorkers at hundreds of testing sites across the City. The Corps aims to test 50,000 people per day by August 1.

Who can get tested?
All New Yorkers can get FREE COVID-19 diagnostic testing and antibody testing. All New Yorkers should get the COVID-19 diagnostic test, even if they have symptoms.

Should people get tested more than once?
Repeat testing should be considered if your previous test was negative and you:

When and how will I receive my test results?
Your test results will be available within 3-5 days. While you are awaiting test results, it is important that you separate safely at home or in a hotel if you are experiencing COVID-19 symptoms or believe you may have been exposed to COVID-19.